At PMD Shop, we strive to ensure that you are completely satisfied with your purchase. If you need to return or exchange an item, please review our return policy below:
 

1. Exchanges Only: We accept exchanges for items of equal dollar value to the original purchase. Unfortunately, we do not offer refunds at this time.
    

2. Contact Us Promptly: To initiate a return or exchange, please contact us within 7 business days of receiving your order. This allows us to assist you efficiently and ensure a smooth process.
    

3. Condition of Items: All items must be returned in their original condition, including any tags, packaging, and accessories. We cannot accept items that have been worn, damaged, or altered in any way.
    

4. Inspection Process: Upon receiving your returned item, we will conduct a thorough inspection to determine its condition. If the item meets our return criteria, we will process your exchange in a timely manner.
    

5. Return Shipping: Customers are responsible for return shipping costs unless the item was received damaged or incorrectly sent. We recommend using a trackable shipping service to ensure your returned item is safely received.

For any questions or further assistance regarding our return policy, please don’t hesitate to reach out to our customer service team. We appreciate your understanding and support!

Thank you for choosing PMD!